Software Process Improvement Network

 (C-SPIN) Meeting

AT&T Center Campus  

AT&T Institute 2501 W. Eagle Way

Hoffman Estates, IL 60192


Be sure to check the C-SPIN website ( to confirm details.

          Wednesday, November 17, 2010

6:00 - 7:00 PM – Atrium:  Registration & Networking (Bring your own refreshments!)

6:20 - 6:40 PM – Birds-of-a-Feather: Discussion on a topic related to program.     

7:00 - 8:30 PM – Auditorium: Presentation

8:30 - 9:00 PM – Auditorium: additional Q&A and discussion


Program: Gleaning Lessons Learned
 How to make them "REAL"

Presenter:  Jeanette Bordelon, MBA, PMP, CTM of Bordelon Consulting, Inc.



What is happening with “lessons learned” within our organizations? 
Are we getting any value or are we just going through the motions? 
How much does the company culture impact the process and the resulting value? 
Learn how positive leadership and effective persuasion can influence and maximize the value of “lessons learned”.


About the Presenter

Jeanette is an experienced, professional project manager who is now expanding on that expertise with her passion for teaching and motivating change.  Overcoming the viewpoint that you must have formal power to be influential, she has had much success influencing others at all organizational levels. 

As a national motivational speaker, seminar leader and coach, she is now focused on sharing this knowledge and helping others to overcome their “non-serving” beliefs to achieve success.

Jeanette’s formal education started with a BA in education, expanded to include master degrees in both music and counseling, and rounded out with an MBA to validate an understanding of business.  Her additional certifications of PMP (Project Management Professional) and CTM (Competent Toast Master) have supported her passion for leading projects and generating change in others through speaking, seminars and presentations.


She has presented at professional association meetings and at the PMI Global Congress (where she was asked to give an encore presentation).  Jeanette’s seminar students have consistently expressed positive feedback and have communicated the impact to both themselves and others as they applied what they have learned.


Driving and Parking Directions    

                From I-90 Northwest Tollway, exit North on Barrington Road. Take Barrington Road to Lakewood Blvd (2nd light) and turn East (right) onto Lakewood Blvd.  Turn right into the AT&T Campus Center’s West Employee Entrance (the first entrance past Eagle Way) and follow the signs to the West Parking Structures. Parking is available in covered lots W2 or W3. Look for parking spaces towards the west end of the parking structures. The Institute Building is located across the road (west of the parking structures.) Visit for a map of the AT&T Campus Center.


About C-SPIN

               C-SPIN is a leadership forum for the free and open exchange of software process improvement experiences and practical ideas. We promote achieving higher levels of process maturity, software quality, and mutual respect. Companies, academic institutions, government organizations, and individuals are invited. For information about C-SPIN and its board, contact Tony Kvitek at

               To receive future announcements electronically, register your e-mail address (include name, personal email address, company, and phone number) at